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Winnipeg City Issues & Urban Affairs: Shaw Vs mts

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    >Winnipegparent
    >Apparently, "a vehicle hit their equipment" in Charleswood and there are a great number of customers affected in the >area. To add to my frustration, I was in the midst of buying a new vehicle, so I really needed a working phone, as I had a >bunch of dealers calling me back with offers. I call 611 and ask the lady if they will compensate me for my airtime on my >cell phone and her response to me is "we don't guarantee phone service, so S.O.L. and no, they won't compensate me for >my cell phone airtime because for all they know, I may be "abusing it". I'm 39 years old with 3 kids, I don't "abuse" my >cell phone...that just pissed me right off. So, I finally get through to a man (who's much more receptive and clearly NOT >PMS'ing) and he offers me a $25.00 credit on my phone bill to compensate me for the aggravation....thank you!


    I'd be happy if they even just suggested a credit on the Cell bill.. geesh, is it really their fault if someone slams into a pole and destroys the phone line? (probably a stolen vehicle)
    Chances are Shaw was affected too (they share the pole), so you wouldn't be much further ahead if you were on Shaw tel. + they don't even offer Cell phone service so you'd never see a credit anyway.
    Good luck finding the perfect, flawless forever working never down not even for a second phone service. ;)
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      CommentAuthorsmjpilot
    • CommentTimeMay 15th 2008
     
    <blockquote><cite>Posted By: burningdust</cite>the perfect, flawless forever working never down not even for a second phone service. ;)</blockquote>two cans and a piece of string?
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    Posted By: smjpilot
    Posted By: burningdustthe perfect, flawless forever working never down not even for a second phone service. ;)
    two cans and a piece of string?


    That would be SHAW home phone with a dead battery pack during a hydro outtage.
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      CommentAuthorMunchkinguy
    • CommentTimeMay 22nd 2008 edited
     
    CRTC
    Application by Shaw Cablesystems Limited (Shaw) to renew the Class 1 licence of its cable broadcasting distribution undertaking serving Winnipeg, expiring 31 August 2008.
    Shaw requests the addition of the following conditions of licence: linky

    Deadline for submission of interventions/comments: 5 June 2008
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      CommentAuthorTriniman
    • CommentTimeJun 11th 2008
     
    It's been a long, long time since I received a call from Shaw about my bandwidth usage, but the call arrived.

    Looks like they allow 60 GB of download per month on the account that I have have, regular high-speed. I exceeded the limit recently. They suggested I could switch to the Extreme service which, offers twice the speed and 100GB of downloads, for an extra $10 a month.

    The price seemed reasonable, so I went for it. I was planning on considering Extreme next year, when I plan to replace what will then be my 10 year-old computer with something more "frag-tastic," if you know what I mean.

    Anyone else receive a call from Shaw lately about switching to Extreme, based on bandwidth usage?
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    I really don't download that much so I don't expect the call.
    • CommentAuthorEastSider
    • CommentTimeJun 11th 2008
     
    With my 40 gig hard drive I have few worries about a call:)

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